Customer portals that help you become a five-star builder
Star ratings are won and lost between reservation and handover: buyers who always know what’s happening recommend their builder, and buyers left chasing don’t. We build online customer portals that keep every buyer informed, involved and impressed — without your team living on the phone.
The problems we hear from house builders
- Buyers ringing the office for build updates nobody has sent
- Choices and extras agreed by email, priced in spreadsheets, disputed at completion
- Snagging lists living in inboxes, with the photo evidence on someone’s phone
- Handover documents — warranties, certificates, manuals — in a folder that gets lost in the move
None of this is a people problem — it's a systems problem. The right software removes the friction instead of adding another tool to fight with.
A typical Codira build for house builders
Online customer portal
Each buyer logs in to their own plot: build progress, photos, key dates and next steps. Your team posts an update once instead of answering the same call twenty times.
Choices & extras
Kitchens, flooring and upgrades selected online against plot-specific option lists — with prices, cut-off dates and buyer sign-off recorded, so nothing is disputed at completion.
Snagging & aftercare
Defects reported through the portal with photos, routed to the right trade and tracked to sign-off — one audit trail instead of an inbox archaeology dig.
Handover document hub
Warranties, certificates, appliance manuals and running-in guides live in the buyer’s portal permanently — a five-star touch that outlasts moving day.
We already work inside the housing supply chain: our flagship ERP powers New Design Windows from quote to invoice, and MarginPal — our own product for the building trades — proves we understand how this industry actually runs.
Other sectors we work with
- 01 Manufacturing Software built around your factory floor
- 02 Construction & Trades Software for firms that win work on site, not in the office
- 03 Wholesale & Distribution One system from order line to delivery drop
Talk to us about software for house builders
A free consultation, no specification needed. Tell us how your business runs today — we'll show you where software removes the friction, and what it would cost.